The security industry is not optimistic about the quality of the security to improve the quality of security

It is often reported by the media that when an incident or case needs to be traced back to the incident process, the monitoring near the incident site is broken and no further clues can be provided. Regardless of human factors, the frequent failure rate reflects the widespread problems in the quality of the current security monitoring industry. It also makes us have to pay more attention to the quality of security monitoring.

The security industry is not optimistic about the quality of the security monitoring as an important means to protect people's lives and property, in recent years more and more attention by the public. For users, a high-quality security monitoring system can not only increase the overall security level by a big step, but also mean lower system failure rate, easier maintenance and longer service life. Especially in some special application environments, environmental factors such as temperature, humidity, dust, and lightning strikes will impose higher requirements on the adaptability of security monitoring, and also pose higher challenges to the quality of security monitoring. For example, coastal cities have higher salinity in the air and are more corrosive to equipment. Therefore, security monitoring equipment must have high quality protection design to cope with the impact of the climate. In cities with extreme temperatures, users place more emphasis on the operating temperature range of the equipment.

In fact, the quality of security monitoring has a very close relationship with the characteristics of the entire industry. In recent years, the development momentum of the security industry has been very rapid, but the product quality of the entire security industry is not optimistic. Although users put higher standards on quality from requirements, the actual situation is just the opposite. The quality of security systems in the industry varies greatly. Overall, the status quo of quality is far inferior to the traditional IT information systems, and it is even more difficult to compare them with carrier-grade IT systems. match.

There are many reasons for this. First, the technical threshold of the security industry is relatively low, a large number of SMEs engage in the security industry, lack of awareness of quality control; Second, the limited capacity of enterprises, the lack of a sound quality assurance mechanism and supporting testing methods, In the selection of product materials, consumer-grade components are mostly used. These components are suitable for PCs, mobile phones, or SOHO products. The low cost also brings low quality and casts a shadow over the application of the monitoring system.

However, the good news is that in recent years, several major traditional IT companies have begun to force security surveillance market, the concept of the quality of the traditional IT industry was introduced to the security industry, led to the security industry's overall awareness of quality improvement. At this year's Beijing Security Exhibition, H3C passed a special comparative display to let everyone have a more intuitive understanding of the quality of security products.

There are many connotations of security quality. So for high-quality security products, what is the quality of the security products? For this problem, Yan Xiaqing, vice president of the H3C storage and multimedia business unit and head of the product department, said that there are several levels to answer.

From a single security product, product quality should be reflected in many aspects, including long-term product stability, product engineering ease of use, outdoor products, lightning protection characteristics, anti-electromagnetic interference characteristics, product damage to the human body The adaptability of sexual and harsh environments and the completeness of functional performance, such as image quality, temperature range, and so on. At these points, many small manufacturers are still unable to take care of the overall situation.

But in terms of the entire security monitoring system, its quality does not only depend on the quality of individual products. Because the security monitoring system is composed of multiple products, in addition to the quality and reliability of a single product, whether the entire system architecture, networking is reliable, and whether it has undergone complete stress testing is inspected. In fact, this is also a point that some companies in the industry tend to ignore.

In addition, Yan Xiaqing added that the value of high-quality security products is also reflected in the high quality services throughout the project life cycle. Through perfect and high-quality services, it can effectively reduce the human and financial resources invested by users in the construction of security systems, allowing customers to focus more on the application and promotion of security services. In general, the high quality of the security system is ultimately reflected in the value of the user's application.

Three important tricks to improve the quality of H3C As mentioned earlier, to improve the quality of security products, security companies need to have sufficient strength and quality awareness, but also require companies to take practical actions. We can learn from H3C's initiatives in improving the quality of security as a reference.

Yan Xiaqing pointed out that H3C's measures to protect the quality of security monitoring products are different from those of traditional security and are innovations in quality management. Drawing on the quality management process of the IT industry, H3C adheres to the game of “testing standards, product development, and qualification testing” and separates the three powers in terms of management methods. As an example of monitoring hardware products, at each stage of the board design, in addition to the specific board hardware development engineers, the corresponding structure, interconnection, technology, hardware testing, and driver engineering all require review and relocation of the design. Monitor the process. This method of perfecting the hardware and software design specifications and management processes of the carrier-class products at the beginning of design is very different from the current industry-wide monitoring product planning.

What users can intuitively feel is H3C's "rigorous" in quality selection. According to the quality target, H3C guarantees the monitoring of product quality materials from various aspects such as general-purpose devices, connection terminals, peripheral chips, interface modules, protection circuits, and structural hard disks. These materials have a large number of monitoring product applications, and the system's image Quality, business performance and other strong correlation, so the selection of materials need to be extremely cautious.

Take the largest amount of components on the monitoring hardware board, the capacitor, as an example. The types of capacitors include aluminum electrolytic capacitors, tantalum capacitors, ceramic capacitors, and polymer capacitors. The traditional manufacturers choose the general aluminum electrolytic capacitors of domestic manufacturers, most of which are used in consumer electronics, and the long-term reliability is poor. After 2-3 years of use, there is a high probability of failure of electrolyte dry defects; and H3C is in accordance with the high level of telecommunication equipment. Reliability requirements, the choice of mainstream Japanese manufacturers of ordinary aluminum electrolytic capacitors, some of the single-board selection of polymer solid aluminum capacitors, its performance and reliability is much higher than the ordinary aluminum capacitors, and there is no electrolyte dry up. On the various components such as crystals, crystal oscillators, network port chips, connectors, protective circuits, and structural hard disks, H3C adopts components with higher quality and reliability according to quality requirements. This is of great significance for the stability and reliability of security monitoring products during long-term application.

The third important means of H3C is to carry out quality inspection of products through independent reliability laboratories and accreditation testing centers, and to ensure the high quality of surveillance products through the game between two independent testing organizations and product development. In the domestic company's largest vendor reliability laboratory, H3C monitors its products to achieve more than fifty tests of climate, safety, and electromagnetic compatibility (EMC); and in the company's third party independent testing agency's accreditation test center, H3C Monitoring products must pass rigorous qualification tests, including specification performance tests, abnormal pressures, and so on. Only through strict quality inspection can H3C's surveillance products be truly "born" and market-oriented.

It is because of H3C's high quality requirements that H3C's security monitoring products have withstood the harsh test of practical application. For example, in the emergency commanding project in Tibet, the maximum altitude is 5,000 meters above sea level, the temperature is minus 40 degrees Celsius to minus 30 degrees Celsius, and the days when the extreme minimum temperature is less than 0 degrees Celsius are as high as 250-280 days in the western and northern regions. The number of gale days >8 is more than 50 days. In Sanya, it is sunny day 300 days, temperature 30 °C above, typhoon season up to 7 months, is located in the sea, sea eolian erosion is serious. H3C monitoring products have shown good adaptability in the face of these harsh environments, and more importantly, they have effectively played a role in the monitoring system, achieving high-quality application effects, effective maintenance management, and flexible application systems for expansion. Reduce total cost of ownership TCO and increase the application value of security systems.

Concluding remarks Quality is the survival of the company. For the entire security industry, quality is not a slogan, but something that everyone must value and put into action. We expect that with the concerted efforts of all parties in the industry, the security industry will be able to achieve high quality throughout the entire process from source to end application. It will play the greatest value in security applications and push the entire industry to a higher level.