Decoration deposit is not refundable! User rights
Many companies often use the notion that they are dissatisfied and can withdraw the deposit in full, so people seem to think that these companies are not bad, so they have attracted many owners. However, if there is a genuine dispute, it will not be the same today. One of the owners encountered such a problem. Let's take a look!
Netizens post complaints: Say good refunds will not be refunded!
Consumers often suffer from the problem of “discounting deposits†and “deposits†when they sign contracts of intent, and Ms. Changsha Liu pre-paid 500 decoration deposits to Jiuchuang Decoration, clearly stating “I am not satisfied with the unconditional refundâ€. After that, there were still some small problems with refunds. On August 21, Ms. Liu reported to the consumer rights channel of the Red Network. After the red network reporter contacted Jiuchuang Decoration, the other party responded that he would refund the deposit as soon as possible.
500 yuan deposit did not succeed twice
Ms. Liu said that Nine Creations had made several phone calls and said that the company was engaged in a discount for a model house. On March 22 of this year, Ms. Liu and her husband came to the decoration and consultation of the Jiuchuang Decoration Co., Ltd. A designer named Yin was responsible for the reception.
“That day we talked for three or four hours, then we handed in a deposit of 500 yuan. We noted that we can withdraw from the deposit.†Ms. Liu said that taking into account the house to be submitted to the end of the year, the decoration can be done next year. When paying the down payment, special Indicate information such as "Unsatisfied with unconditional refunds later".
Until August 9, Ms. Liu and her husband came to Jiuchuang again. "They said that they must pay 30% of the project payment first, otherwise there would be no model room quota." Ms. Liu believes that the designer did not come to the room, and did not issue a special CAD drawing. Direct payment of the decoration does not meet the contract process.
"There is no way to talk about it." Ms. Liu asked Jiuchuang Decoration to return the deposit, but that day because the company's finances had been off work, the two sides agreed to retreat again. On August 17, Ms. Liu came back for a refund, but because the designer was not there, the refund was not successful again.
“The designer later sent me a text message saying that my husband said no.†Ms. Liu was very puzzled. “Is it a refundable deposit? Is it not refundable?†Ms. Liu posted on the red network consumer rights channel. .
On the afternoon of August 26th, after learning about the relevant situation, the red net reporter got in touch with the Yin designer. The other party made a clear response that it would refund the deposit of RMB 500 as soon as possible.
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